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Welcome to our online support service
Please note: Due to technical issues this service is currently unavailable. We will update our website as soon as we can with further information.
We apologise for any inconvenience this may cause. In the meantime you are welcome to contact us via our Helpline, text service or email. Please see our website for further details. Thank you.
We support people living in England and Wales and you can contact us by secure messaging or live chat. If you contact us by secure messaging we aim to reply within 2 working days. If you prefer to contact us via live chat we are available:
Saturday 10am-12 noon
Feel ready to access support?
If this is the first time you have used the service, connect with one of our specialist advisers by clicking on the blue box above. Otherwise, click on the link on the right to message us.
We welcome feedback on our online support -please click here to give anonymous feedback, thank-you.