The leading specialist charity for sexual abuse and rape offering free counselling and support services. We support men, women and young people.


Helpline and Online Support Service

Our Helpline and Online Support Services are here to support survivors of sexual abuse and rape and those around them that may also need support such as friends and family. We support survivors across England and Wales irrespective of gender, race, sexuality, age or culture. Our specially trained professional team provide free emotional support, advice, information and signposting and you can also find out about our other Safeline services such as counselling, independent sexual violence advisors (ISVAs), training and our young people’s projects.

We appreciate how difficult it can be sometimes to get in touch and we aim to provide an understanding, non-judgmental space where you are free to talk about what is important for you. You can choose to get in touch by phone, text, instant messaging or email. Please visit our website for further details.

Our opening hours are:

Monday 10am to 4pm

Tuesday 8am to 8pm

Wednesday 10am to 4pm

Thursday 8am to 8pm

Friday 10am to 4pm

Saturday 10am to 12 noon

Using our instant messaging service

We aim to respond to all messages within 48 hours. During very busy times this may vary but we will do our best to reply as soon as we can. You can choose to contact us via our ‘Support’ messaging service or our male service ‘Five Million Men’ using the links below.

Out of hours help and crisis support

Our online services are not available around the clock and if you need urgent help, are considering suicide or feel you are in danger, click here.

Online counselling

We offer free telephone and online counselling to male survivors of sexual abuse and rape aged 18 years and over resident within England and Wales. We provide counselling through telephone, voice (VOIP), video, email and instant messaging so you can choose the therapy that works best for you.

Our professional qualified counsellors provide a non-judgemental and confidential space where you can work through your experiences. To access this service, please fill in a self-referral form available by contacting our Helpline on 0808 8005005 or emailing